| [Document] Success Factor for Rootcause Analysis |
17/09/2013 13:00:09 (+0700) | #1 | 278471 |
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Root cause analysis typically concentrates on
identifying the factors that result in IT failures in your
data center.
Your ability to efficiently detect and resolve problems
affects not only your data center and IT systems, but
can also:
• Impact organizational business services
• Affect your ability to meet SLAs
• Have direct financial impact
Success factors for effective root cause analysis
When resolving IT
problems, 80% of the time
is spent on root cause
analysis vs. 20% on
problem fixing
Online slideshow.
http://www.slideshare.net/KateNeeb/neebula-e-book-root-cause-analysisslideshare
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